WhatsApp CRM that grows your business
A shared inbox, broadcasts, sales pipelines, no-code automations and AI — on the official WhatsApp Business API. Built in Delhi for India's MSMEs, the same way we build websites, apps and Shopify stores.
Everything a support-and-sales team needs
One workspace for the whole customer conversation — from first WhatsApp to closed deal, with automation and AI doing the repetitive parts.
Shared team inbox
One WhatsApp number, your whole team. Assignment, status, private notes and real-time presence on the official Business API.
Broadcasts that convert
Meta-approved templates, per-recipient variables, and delivery plus read tracking on every send.
Pipelines & contacts
Kanban deals linked to live conversations, tags, custom fields, CSV import and automatic deduplication.
No-code automations
Trigger on inbound messages, keywords, new contacts or a schedule. Branches, waits, tags and webhooks in a visual builder.
Visual flows
Design multi-step conversation journeys on a canvas and ship them without touching code.
Bring-your-own-key AI
Your OpenAI, Anthropic, or Gemini key, stored encrypted. AI-drafted replies, an auto-reply bot and answers from your own knowledge base — no per-seat AI fees.
Your trusted digital partner — now on WhatsApp
At Kreative Tech we help India's MSMEs and small businesses compete digitally — websites, mobile apps, Shopify stores and custom software. This CRM is the operations layer for the channel you already use: WhatsApp. Transparent communication, quick replies, and a team that understands MSME budgets.
- Dedicated team that understands MSME challenges and budgets
- Shared inbox so sales and support never miss a customer
- Broadcast catalogues, offers and launch updates with read receipts
- Post-launch support — the same ownership we bring to every website and app
Security as a first-class primitive
Customer chats stay on your stack — encryption, row-level security and scoped API keys, not a black-box inbox.
Bring your WhatsApp under control
Connect your WhatsApp Business number, invite your team, and let automations take the night shift. Tell us about your project — we reply on WhatsApp within hours.